StackOverflow revenue estimated

March 4, 2010

The question of whether a StackExchange-based site can generate a lot of revenue and my answer to it lead to a heated discussion on the OnStartups Answers. So I decided to estimate what kind of revenue StackOverflow actually generates. Apparently, it’s enough to try to go to VCs, but not enough for a self-sustained growth. Luckily, it is relatively easy to estimate.

Disclaimer: the following calculations are unproven, non-scientific, and cannot be used as a financial advice.

Despite a good and long list by Alex Lam of potential revenue possibilities for StackOverflow, they make money only via paid job posts and site ads (rectangle banner in the right column and sponsored tags).

1. Paid job listing is very easy to calculate. They have about 8-9 new job posts a day. One costs cool $350. So let’s estimate it at 9 * 350 * 30 = $94,500 per month.

2. Ad revenue is hard to estimate. Let’s start with the 26M pageviews per month they claim to have. A lot of these pageviews don’t carry any ads at all: pages like About, FAQ, list of users, etc.

2.1 I would take 80% are ad views and 20% non-ad views. This gives 20,800,000 pageviews with ads.

2.2 The ad inventory is not sold out. Every now and then they display an internal ad – ad for job.stackoverflow.com. To make matters worse, the ads are geo-targeted, showing different ads for different countries. This means that ad inventory and its sold out ratio is different for every country. My tests showed it is about 75% for USA and 45% for India and Russia. Let’s take these figures and assume 75% rate for highly ad-targeted countries and 45% for the other countries.

2.3 My estimation is that half of pageviews go from highly ad-targeted countries and another half from the other countries. Originally I thought that low ad-target countries would make most of the pageviews. However, I browsed through the list of registered users and was impressed with the big number of USA, UK, Australia, Canada users. So let’s take 50% – 50% split, which gives average of 60% sold out inventory ratio. Thus, only 12,480,000 pageviews carry paid ads.

2.4 Now the trickiest part, CPM – the cost per 1000 impressions. fabien7474 came up with roughly $5 CPM for StackOverflow and I tend to agree, not going into details.

Drum rolls: the estimated banner ad revenue is $62,400 per month.

2.5 There are also sponsored tags that display ads as well. I don’t think those are sold on CPM basis, and hardly a lot of people click those tags anyway. Also, consider that few tags are sponsored so far. A week ago I saw a bunch of tags sponsored by Adobe and them are gone. Let’s add ballpark $10,000 for the tags.

The total revenue is $94,500 (for job posts) + $72,400 (for other ads) = $166,900 or $167K per month.

A few observations:

  • The job listing brings more money than the ads!
  • I can try and estimate the costs (hosting, traffic, staff), but no matter what chairs you buy for your guys, the costs will be lower than $167K monthly. So, this is definitely cash-positive.
  • This revenue figure is nice and it is a good achievement, but looking for VC money to scale this business? You gotta be kidding.

In the next post I will go through competition and examples of similar sites to get the whole picture…


They are not waiting for you

February 27, 2010

If you got a startup with a brilliant idea and you think that all you need is a bit of VC money to get off the ground, think again. According to a recent study, about 41% of startups believe that they qualify for venture capital money. At the same time, VCs indicate that they go through about a hundred of business plans to make one deal. That is, fewer than 1% of startups are considered as venture worthy by the money people.

In other words, the businesses grossly overestimate their ability to raise capital. “Grossly overestimate” is probably not good enough to describe the 41% vs 1% discrepancy.

And if you are not an average native Silicon Valley grad (like me), the chances are even worse. Says Vivek Wadhwa, former entrepreneur: Despite having co-founded a software company that we took from startup to $120m in revenue; profitability; and IPO in a record five years, I couldn’t get Research Triangle Park (RTP) VCs to even return my phone calls when I was ready to start my second venture.  I later found out why: “my people” <Indians> were great at mathematics and made great engineers, but didn’t make great CEOs — “we” didn’t have the necessary management skills, didn’t like diluting our equity ownership by raising venture capital, and couldn’t “fit” into the rough-and-tough American business-management culture.  That’s what one RTP VC told me over lunch, to explain why his firm wasn’t inviting me to pitch my business plan.  They were very busy and had to be selective in who they met.


StackOverflow gives up a hope of making money, goes to VCs instead

February 16, 2010

A while ago I was writing about StackExchange, which is a platform to create simple web 2.0 questions-answers community sites. StackOverflow was the first community site created by Joel Spolsky using StackExchange. I sometimes browse through another StackExchange offspring – OnStartup Answers, which is themed around startup industry. Ironically, one of the questions asked on the OnStartup Answers was the following: Do owners of sites like OnStartups.com and Startups.com have any revenue off of these websites? I was skeptical about it and got slammed by fellow OnStartup lovers. Meanwhile, Jason Cohen, a co-owner of the OnStartups himself wrote that the site “is like blogging. It’s almost impossible to make money off ads and blogging, even with thousands of readers (you need many 10s of thousands). But blogs can be a fantastic way to drive traffic to other things that do make money, like a startup or like consulting time.

So guess what happened. Joel started looking for VC money to fund his StackOverflow project. Funny enough, he also wrote in that post that it is a sign that you should NOT be looking for VC money ”if there is any other way to raise the kind of money you need, for example, by selling actual products to customers“. In other words, he doesn’t think that he can make good money by selling actual products (ads or whatever) off StackOverflow and decided to go to VCs. This is exactly the answer the OnStartup lovers didn’t like.

It is not necessarily a bad business model for Joel and StackOverflow. This is the way to do things in Silicon Valley – you get a site off the ground, get funding, grab the audience, do IPO or sell to a strategic investor, and then you walk away smiling. Webvan, anyone? ;-)


We all got EverNote math wrong

February 9, 2010

A while ago I did a post, showing how EverNote was bleeding money at an astonishing rate. Turned out their CEO Phil Libin gave confusing data, so it was not just me falling into wrong conclusion. You can find updated math here. In short – they do have operating profit, and things are not as bleaky as they seemed two months ago.


Raise more money, it’s never enough

January 19, 2010

I enjoy reading about dubious startups raising more and more money on TechCrunch every day. How about a startup to burn through $6M to develop a customer support forum software? Basically, it’s the same thing you can achieve with free and open sourced phpBB or dozens of other forum packages like that. Noone will pay you for this guys.

Or how about burning $34M to develop software that lets you “monitor your brand on Facebook and Twitter” and “engage with consumers around conversations regarding a brand”? You really can’t make this stuff up…


Evernote reveals their usage finances

December 7, 2009

I just found this beautiful article. In short, the figures are as follows:

May 2009: 900,000 users total; 12,000 paying users.

Nov 2009: 2,000,000 users total; 31,000 paying users.

The cost a user incurs is $0.09 per month.

A few observations:

  1. The user base growth is very solid. Going from 900K to 2000K in just 6 months is cool.
  2. Their conversion percentage is up from 1.33% to 1.50%. This is insanely important (unless the numbers were just rounded this way).
  3. They are loosing money: $4.50 * 12 * 31,000 = $1,674,000 income. $0.09 * 2,000,000 * 12 = $2,160,000 costs of serving the users. Total is ($486,000) annually.
  4. Those were just the costs of providing the service to the users. They also have user acquiring costs as well as development costs (to improve the service and to extend to other platforms). These costs are easily into $2-3M a year.

Note: I used $4.50 per month fee because it is $5.00 if you pay for a month. If you pay for a year, it’s $45/12 = $3.75 per month. Plus, payment processing is not free, especially for small transactions.

A few questions:

  1. Is Evernote a good business? Not yet. Even if they stop all development, their operating costs give them a fat red number.
  2. Will it become a good business? The trend is still not in their favor. However, even making losses, they might be eventually bought out by someone like Google, making a happy exit for the founders and VCs. It seems to be their strategy.
  3. How does MobileNoter compare to Evernote? I won’t share any hard numbers, but if we stop the development, we’ll be cash positive.

What do you do if your sales slump?

December 6, 2009

We had a sales drop recently, due to the holiday and Black Friday that followed. It is natural for software sales to suffer during the holidays, especially for Productivity software. What can be done to prevent the slump or increase the sales during non-holiday days? There are a few simple and realistic things that lead to immediate increase in sales.

  1. Start (or increase your current) AdWords campaign. This is easy to do. It will cost money, but again it’s easy to track how much you spend on ads and how much revenue it brings in. As long as the cost of acquiring and keeping a new user is lower than the money you get from a sale, it works.
  2. Offer discounts via coupons, “bargain of the day” sites, or just old plain ”holiday” discount. This always works, but sometimes it can alienate your recent customers who didn’t get the discount, and it also teaches potential customers wait for next discount period instead of buying outright.
  3. Draw attention to you product or company by sending out a press-release or posting some cool controversial article. Sending out press-releases is next thing to spamming, so I don’t think this works very well anymore. Posting a  cool article is a much better thing to do. And it has to be controversial to draw people’s attention.
  4. Run a contest or lottery with a meaningful prize. For example, if you offer software for a specific industry, it could be an industry specific gadget or book. This works very well, but it will cost some money, and most of the time your site doesn’t have enough visitors, so you need to advertise your event on other sites and it will cost even more money.
  5. You can always send people emails reminding about your great product and how it is a good time to buy it. I’m not talking about blind spam here. You need to build your own mailing list by giving people something good in exchange for their email address. It can be a free version of your product or a white-paper on the topic of their interest. This means that you should plan this in advance and work your way to creating a list of people who is interested in your product. It is therefore more of a marketing strategy than a quick “trick” to increase the sales, which is my topic in this post. So I will end the list here.

People like our products

November 27, 2009

It’s been only 2 weeks since we switched to paid subscription for MobileNoter, but we already have paying customers in hundreds of users. We plan to hit the “in thousands” milestone somewhere next year.

In addition to that, we released another product this week. Meet “My Office” – a service dedicated to independant consultants, who work for direct sale companies like Amway or Mary Kay. The service offers the consultants a simplified CRM, accounting, and personal schedule module. The service is in beta as of now, and it’s free. We plan to translate it into English and eventually other languages next year. We have two buttons on the site: Compliment and Complain. So far, people are clicking “Compliment” button much more than the “Complain” – this is a good sign!


Evernote just got $10m more to burn

November 18, 2009

It’s all over the high-tech news, so I guess I can’t ignore this one. Evernote is kind of our competitor. Not exactly a competitor, because we are tiny (yet) and Evernote is probably #1 online note-taking software. Indeed, the main competitor for Evernote is Microsoft OneNote. OneNote is huge, but it’s totally locked into Windows platform. Even their upcoming clouded Office 2010 release won’t change that much. Microsoft stuff just doesn’t run well in other browsers. Sharepoint pages still don’t render anywhere except for MSIE. And when we take mobile devices, the browsers is not the best choice for good user experience. iPhone proves that – everyone creates native apps, because browser experience just isn’t that good.

So what we are going to do is to ride on the back of OneNote’s success and expand its reach into all other platforms that are not Windows. We are going to stick to this strategy and eventually displace Evernote as the #1 mobile and online note-taking software. What we don’t want to do is to burn money to embrace the platforms that are past their prime or just never going to be there, like Palm Pre. I won’t name some others to avoid controversy. So good luck to Evernote with burning more cash on the obscure platforms.

I will be posting more about Evernote and other competitors. Let’s consider this post as a disclaimer: we develop MobileNoter, which is a competitor to Evernote and other note-taking software. Thus, whenever I write on the topic, don’t forget that I’m biased.

 


Is Amazon.com a good business?

November 12, 2009

Our OneNote on iPhone software is doing very well for its first day of sales and it got me thinking about who else is doing very well. Amazon.com? Everyone knows this company. I personally have been buying from Amazon and I really admire it, just like millions of people out there. It must be a good business. They are the biggest online retailer, the 900-pound gorilla. So I took a look at their annual reports. They are available from their site, go to the bottom link “Investor Relations”. It’s not very easy to find the most important figures, but it’s not very hard either.  I won’t tease you, here is the table of their annual profits (or should I say losses) for the years I was able to find: 

1996 -6
1997 -28
1998 -125
1999 -720
2000 -1411
2001 -567
2002 -149
2003 35
2004 588
2005 359
2006 190
2007 476
2008 645

Total: -$713,000,000.

As you can see, the great company had a glorious result for last 13 years. It has spent much more money than it earned. I won’t even go into stock prices and P/Es.  Is Amazon.com a good business? I don’t think so.